When deleting favorites, it's important to delete exactly what was entered during programming. Here are two key things to watch out for:
1️⃣ Use the Exact Channel Entry Format
- If you used Mute or LC when programming, you must use the same format to delete:
123-DEL
123-Mute-DEL
123-LC-DEL
2️⃣ Check for Incorrect or Accidental Entries
- Sometimes, a channel was partially entered or inputted incorrectly.
- If the channel does not exist in your provider's lineup, the box may jump to the closest channel instead.
- To identify the correct channel entry:
- Look at the LED screen on the cable box or
- Check the digits displayed on the TV screen when selecting the channel.
Steps to Delete a Favorite Channel
1️⃣ Unlock Favorites Mode
- Press and hold ADD until the light is solid, then enter 956.
- (Use TV if in TV-Only Mode).
2️⃣ Enter Delete Mode
- Press and hold STB + DEL at the same time until the light is solid.
- (Use TV if in TV-Only Mode).
3️⃣ Delete the Exact Channel
- Enter the exact format used during setup:
123-DEL
123-Mute-DEL
123-LC-DEL
4️⃣ Exit & Test
- Press and release STB (or TV if in TV-Only Mode).
- Test to confirm the deletion.
Finalizing the Setup
✅ V9 Models: You’re done!
✅ V8 & Older Models:
- Dual Mode: Press and hold ADD until solid, then enter 955.
- TV-Only Mode: Press and hold TV until solid, then enter 955.
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